FAQs

What is inside Our Very First Playbox?

Our special packages come filled with a surprise assortment of sensory tools and toys for your children. Items in the box are sourced globally and hand-picked by our Paediatric Occupational Therapists, with an emphasis on items which have proven effective during therapy or ignited children’s shared attention. Each item is accompanied by recommended activities and screen-free educational play ideas to engage your child in multi-functional ways. 

Examples of some of the items include putties, textured toys, unique tactile fidgets and fine motor craft games. 

What is the customer profile?

We are hoping that when you fill out the customer profile we are able to get to know you a little better and can adapt our future boxes to meet your child's needs. 

Who can benefit from the Kid Skills Playbox?

Our Playbox is suitable for children 3-8 years old. Your child does not need to be behind on anything to benefit from the toys and activities. It is filled with enrichment activities and regulation tools suitable for all children. Children on the Autism Spectrum Disorder and/ or children with sensory processing needs, hyperactivity, developmental delay, will get even greater benefits from the customised sensory therapeutic items.

What is Occupational Therapy? 

Occupational Therapy is often abbreviated as "OT". The confusing part about OT is the word "occupation". People have many ‘occupations’ in their lives that bring them meaning, purpose and fulfilment. Children’s occupations are to develop through play, learning, socialising and taking care of themselves.

 

OT's use a holistic approach to their practice. They focus on wellness, managing neurological or developmental conditions, improving function and supporting independence. So the Paediatric Occupational Therapist will engage the child in fun therapeutic activities that would provide children opportunities to develop the skills they need to participate in their everyday life with their families, at school and lead happy and meaningful lives.

Where are we currently shipping to, how much is shipping and how long are delivery times?

Right now we offer our boxes exclusively to Hong Kong, Singapore and Australia. Please see below for shipping details, we aim to process orders within 2 business days:

  • Hong Kong Customers – Our local customers enjoy free shipping! Delivery times should be around 2 to 3 business days.
  • Australian Customers – Shipping fee of HKD270 (we are trying to get this down!). Indicative delivery times is 1 week but may vary due to logistical disruptions caused by COVID-19. We will update this live as we get more feedback from our Australian customers.
  • Singapore Customers – Shipping fee of HKD170. Delivery time should be within 1 week but may vary due to logistical disruptions caused by COVID-19. We will update this live as we get more feedback from our Singapore customers. 

If you are interested in our product but located outside of these countries, let us know through our Contact Us page or email us kidskillsplaybox@gmail.com and we will try our best to arrange something for you.

An item in my box broke. What can I do?

The Kids Skills Team personally packs the boxes and will always check items to ensure they are up to scratch before posting them out. However, if you do receive any broken items, let us know through our Contact Us page or email us at kidskillsplaybox@gmail.com within 7 working days of receiving your box and we will gladly assist you. All goods that are to be returned for a refund or exchange need to be in their original packaging and unused.